Frequently Asked Questions

What makes REJINS different from other skincare brands? +

REJINS blends ancestral botanicals with clinically proven actives to support well-aging for melanin-rich and maturing skin. Our formulations are fragrance-free and crafted to honor every complexion. 

How should I layer the serum, cream, and oil? +

The Well-Aging Collection is designed to be used as a three-step ritual. Apply the Rejuvenating Serum first, followed by the Renewing Rich Cream, and finish with the Revitalizing Oil for added luminosity and to prime the skin for makeup.

Do your products contain fragrance or essential oils? +

No. We intentionally avoid fragrance, essential oils, and drying alcohols to minimize the risk of inflammation or hyperpigmentation, particularly for melanin-rich skin.

How long will it take to see results? +

Most notice visible improvements in radiance and texture within two to four weeks of consistent use. Long-term benefits continue to build over time.

Can I use REJINS with my existing skincare routine? +

Yes. REJINS is designed to simplify, not complicate, your ritual. Our multifunctional products can easily integrate into your current ritual or stand alone as an intentional edit.

Where are your products made? +

Our products are formulated and produced in the United States in small batches to ensure quality, potency, and freshness.

Where do you source your ingredients? +

REJINS sources ingredients from reputable suppliers around the world who meet strict standards for quality and safety. Each botanical and active is selected with care for its history of traditional use and compatibility with the skin. Our formulations are developed and produced in the United States in partnership with laboratories that follow Good Manufacturing Practices (GMP).

What are REJINS’ testing standards? +

All REJINS products undergo comprehensive testing to ensure safety, stability, and quality. Each formulation is dermatologist tested and evaluated for skin compatibility, preservative efficacy, and microbial integrity before release. Our products are developed and produced in FDA-registered, Good Manufacturing Practice (GMP) compliant facilities and meet or exceed U.S. cosmetic safety standards. We do not test on animals. 

How should I store my REJINS products? +

We recommend storing your REJINS products in a cool, dry place away from direct sunlight and excessive heat. Each product is housed in Miron violet glass, a premium material designed to help protect the contents from visible light that can accelerate degradation. This specialized glass supports the longevity and stability of the formulation by naturally filtering light to preserve its freshness, color, and potency. Always secure the caps tightly after each use to maintain product integrity.

How soon after opening should I use my REJINS products? +

For best results, we recommend using your REJINS products within the period indicated by the PAO (Period After Opening) symbol found on each package. The PAO symbol, shown as an open jar icon with a number inside (for example, “12M”), represents the number of months the product remains stable and safe to use after opening. To help preserve freshness, store your products in a cool, dry place away from direct sunlight, and always close the container tightly after each use.

What is your return and refund policy? +

As a small business, we do not accept returns or offer refunds once an order has been processed. Due to the nature of skincare products, items cannot be resold or restocked once opened for safety and quality reasons. We encourage you to review the ingredient lists carefully before purchasing and reach out to us at info@rejinswellness.com if you have any questions about our formulations or need guidance selecting the right product for your skin. Our team is happy to assist before you complete your purchase.

Which countries do you ship to? +

At this time, REJINS ships exclusively within the United States. While our outlook is global, we are currently focusing on serving our U.S. customers with the highest level of care and efficiency. As we continue to grow, we look forward to expanding international shipping so that REJINS may be experienced by customers around the world.